Reference Laboratory Testing
Due to certain insurance requirements or the nature of specific laboratory studies, tests may be sent from our office to an outside reference laboratory for processing.
Important information about separate charges from outside healthcare providers, laboratory testing, insurance coverage, and billing responsibilities when receiving foot and ankle care.
Some diagnostic services involve healthcare providers or facilities that operate independently of Lakeland Foot & Ankle. These providers may bill separately for their services.
Due to certain insurance requirements or the nature of specific laboratory studies, tests may be sent from our office to an outside reference laboratory for processing.
Reference laboratories are independent of our practice and bill separately for the services they provide. A laboratory charge may therefore appear on a bill separate from your office visit.
Patients are responsible for determining whether the laboratory, radiology or hospital providers involved in their care are covered under their individual insurance plan.
Most outside laboratory, radiology, and hospital providers bill patients' insurance companies directly, although separate patient charges may still apply.
Before using an outside testing facility or receiving care from an independent provider, understanding insurance participation can help reduce unexpected bills.
If your care involves an outside reference laboratory, radiology provider or hospital, ask which organization may be providing and billing for those services.
Contact your insurance company to determine whether the outside provider participates in your individual plan and whether the services are covered.
If you receive a bill from an independent laboratory, radiology facility or hospital, review it with that provider or your insurance company.
If you cannot resolve a billing question directly with your insurance company or the outside provider, please speak with a member of our billing staff.
Knowing who provides a medical service can help explain why billing statements may come from more than one organization.
Charges from our practice relate to services billed by Lakeland Foot & Ankle. Our Insurance and Office Payment page explains the practice's general payment policies.
Independent reference laboratories and other outside healthcare facilities may bill separately. Patients should verify insurance coverage for these providers under their own plans.
If you have been unable to resolve a billing issue with your insurance company or an outside provider, please contact Lakeland Foot & Ankle at (863) 686-1081. For general office billing information, visit our Insurance and Office Payment page.